Work
Meta Ads · D2C LaunchNYSHA Jewellery · D2C E-commerce · Jewellery · India

The problem

A D2C launch with no audience signal, no creative history, and a trust-sensitive category.

3.1× ROAS from a standing start. Cold launch to predictable revenue in 45 days.

Market context: High creative saturation · trust-sensitive category · no existing ad history · returns-sensitive economics.

Duration · 45 days

The result · in numbers

3.1×

Return on ad spend, 45 days

0 → 1

Cold launch to predictable revenue

45 days

Standing start to scale signal

The brief

What the client actually needed.

A D2C jewellery brand preparing a digital-first launch. No ad history. No audience signal. A category buyers don’t trust unless the brand earns it. The owners wanted ROAS — not impressions, not "engagement" — from day one. They had a defensible product and a brand identity that was on the cusp of premium but hadn’t found its buyer yet.

The problem

What was broken — in numbers.

A launch into a high-saturation, low-trust category with no signal to start from.

Existing ad history
None
Category
High creative saturation, high return-rate sensitivity
Trust signals available pre-launch
Minimal
Time to scale signal
45-day window

The approach

What we did. Why.

We mapped buyer psychology before a single ad was written, then built the creative testing system that would compound learning.

  • Sabri Suby halo-research methodology adapted for the Indian jewellery buyer — what she Googles, what she screenshots, what she sends to her sister
  • Three-tier campaign architecture — broad prospecting, interest-stack mid-funnel, retargeting at bottom
  • 12-to-3 creative testing — 12 concepts launched, 3 survived to scaling, the rest informed the next round

The execution

Inside the work.

Creative testing system

Twelve concepts shipped into the prospecting tier in week one. Each tagged by hook angle (heritage, occasion, gifting, self-purchase). By day 14, three concepts had cleared the CPA threshold and were ready to scale. The other nine taught us which angles the buyer responded to — knowledge that compounded into rounds two and three.

Post-purchase trust flow

A jewellery purchase isn’t complete at checkout — it’s complete when the box arrives and the buyer chooses to recommend it. We built the post-purchase email and WhatsApp flow that handled unboxing, care instructions, and review request — designed to compound repeat-rate, not just close the first sale.

The outcome

What moved. And why.

ROAS landed at 3.1× by day 45. Repeat-purchase rate in the first 90 days outperformed category benchmark.

  • Three creative concepts identified as compounding winners — scaled in rounds two and three
  • CAC settled inside the LTV envelope the founders had modelled
  • Engagement extended into a full retainer for category expansion in quarter two

What didn’t work

Every honest case study has one. This builds more trust than ten testimonials.

We over-invested in static creatives early. The category responds to video — process video, in-hand video, "how she wears it" video — and we shipped predominantly still-frame creative in the first round because we wanted speed. The first round delivered. The second round, with video, delivered better. Starting with video would have shortened the path to 3× by approximately two weeks.

Planning a D2C launch into a saturated category? The Clarity Call is the right place to start.

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Leave with one framework.

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